Covid-19 Update

Dear All
As communities around the world are struggling with Coronavirus (COVID-19), I wanted to reach out and address your concerns and the steps we’re taking to keep people safe and healthy.
Our number one priority is the safety of service users, staff and their families. SCA staff follow strict hygiene protocols including, hand washing, wearing gloves and or aprons. We have reinforced these with staff and published several supporting documents. OUR LATEST GUIDANCE
Concerns about the availability of Personal Protective Equipment has been raised with the Scottish Government and we hope for a response from them soon.
How will COVID-19 Impact me?
Our Health and Social Care system will be under increased pressure for a minimum of 14 weeks, but this could be significantly longer.
The UK Government has advised that those with symptoms such as a persistent cough or fever must self-isolate for a period of 7 days.
• This means that for the foreseeable future there will be changes to the staff who visit you. We are not able to change care staff based upon personal preferences as our main priority is the safety of all service users.
• As pressure increases across the NHS and social care system, we anticipate the visit times will change as we react to the situation on an hourly basis.
• Please let us know if you wish to replace a visit by a phone call or skype chat.
• Please let us know as far in advance as possible if you wish to cancel a visit as this will help those most at need.
If you or someone within your household develops a cough or fever, then you must inform us immediately. We will keep you updated with any new developments as and when they occur.

Best wishes

Stephen Wilson, Director

Social Care Alba

Social Care Employer goes the extra mile for employees this winter

One of Edinburgh’s leading care and support providers, Social Care Alba have confirmed that they have already put provisions in place for their employees this winter to ensure that levels of assistance across the city remain consistent for those in need over the festive period.

Social Care Alba will be providing all of their employees with a winter care package that will include a high quality thermal cup, so that they are able to stay warm and hydrated during their working hours as well as reducing waste created from continued use of take-away cups.

In addition to this, each of their carers will receive a gentle reminder to sign up for their annual flu vaccine, a portable battery charger for their phone, a pocket torch and a personal alarm all of which will be provided to support their own personal safety and wellbeing during the winter months.

Nataly Wilson, Founder of Social Care Alba comments,

Looking after our employees all year round is vital, however, Christmas and the festive season always poses additional challenges for us with bad weather, darker evenings and illness remaining top of the list of reasons why some people are unable to attend their clients and offer them the care and support that they need.
“In order to help with these challenges, we have implemented a number of initiatives that have been specifically designed to make the lives of our staff easier. We want to make sure that everyone working for us is very well looked after so that they are able to do their jobs effectively. ”

Nataly Wilson continues,

We will also be paying all of our carers double pay on Christmas Day and New Years day as we appreciate that these are quite unsociable day to be working. There is also no public transport available during this period so we will be supplying drivers and taxis to help staff get to and from the clients’ homes.  We want to make things easier for our staff as we understand and appreciate how hard they work.

Social Care Alba was established to provide support to people living in their own home. The care and support is based upon core values underpinned by the Health & Social Care Standards. Their vision is one of person-centred support, which incorporates values of dignity and respect, privacy and inclusion, choice and realising potential – as well as safety, equality and diversity.

They are continuously looking to the future, planning ahead and anticipating future demands, thus allowing them to recruit, train and plan services in advance with the support and inclusion of staff.

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