Covid Update #9

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Summer has officially finished, and for a short time we had respite from COVID restrictions. Unfortunately, with a 2nd wave building I fear Winter will be hard for all of us. I wanted to reassure you that we are still fighting it and to update you on some of the changes we have or are making.

1st Wave – A few things we did included:

  • Working from home
  • 3D printing face shields
  • Moving all our recruitment online
  • Opening a dedicated recruitment office
  • Making facemasks and sourcing hand sanitiser
  • Moving all our care and support documents online
  • Keeping you updated online, by phone, email and text

2nd Wave – Some of the things we are doing include:

  • Building a stock of PPE from suppliers
  • 60% of office staff now work from home
  • The remaining 40% have homeworking days
  • Implementing a dedicated fibre line to the office
  • Installing video conferencing facilities in the office
  • Opening training to staff, service users and families
  • Pairing teams to ensure continuity where absences occur
  • Creating new runs and staff teams which improves continuity
  • Moving our office from 1 to 3 rooms to create social distancing
  • Moving to eMAR – electronic medication records by December
  • Encouraging staff, service users and families to get a flu vaccination
  • Sarah our communication lead will send monthly updates to everyone

How you can help?

  • Wash your hands and clean surfaces regularly
  • Get a flu vaccination to protect you and others
  • If you can, wear a face mask to protect each other
  • Our office is open 09:00 to 17:00 Monday to Friday
  • Only call outside of office hours if it is an emergency
  • Please use our Quarter mile office if you want to visit us
  • Please get a mobile, or internet connection so we can video chat with you
Stephen Wilson, Director

Covid Update #8

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Covid Update #1

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Covid-19 Update

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Dear All
As communities around the world are struggling with Coronavirus (COVID-19), I wanted to reach out and address your concerns and the steps we’re taking to keep people safe and healthy.
Our number one priority is the safety of service users, staff and their families. SCA staff follow strict hygiene protocols including, hand washing, wearing gloves and or aprons. We have reinforced these with staff and published several supporting documents. OUR LATEST GUIDANCE
Concerns about the availability of Personal Protective Equipment has been raised with the Scottish Government and we hope for a response from them soon.
How will COVID-19 Impact me?
Our Health and Social Care system will be under increased pressure for a minimum of 14 weeks, but this could be significantly longer.
The UK Government has advised that those with symptoms such as a persistent cough or fever must self-isolate for a period of 7 days.
• This means that for the foreseeable future there will be changes to the staff who visit you. We are not able to change care staff based upon personal preferences as our main priority is the safety of all service users.
• As pressure increases across the NHS and social care system, we anticipate the visit times will change as we react to the situation on an hourly basis.
• Please let us know if you wish to replace a visit by a phone call or skype chat.
• Please let us know as far in advance as possible if you wish to cancel a visit as this will help those most at need.
If you or someone within your household develops a cough or fever, then you must inform us immediately. We will keep you updated with any new developments as and when they occur.

Best wishes

Stephen Wilson, Director

Social Care Alba