Supporting your wellbeing

We will continue to ensure you experience compassion, dignity and respect. That you get the right service, your health benefits from the support we provide, and most importantly you the get the most out of life.

We are also inviting service users and families to participate in staff recruitment and training.

Staff are well led

Our vision and values will continue to inform practice and we will monitor this through quality audits we share with you. Our leaders will collaborate to ensure people are supported and well led.

Creating great staff teams

Well recruited staff will have the knowledge, competence and development to care for and support people. The correct staffing level and mix will ensure we work together to meet people’s needs.

Planning care and support

We continue to encourage you and your family to participate in your support plan. This ensures your assessments and plans meets your needs and wishes.

Our capacity for improvement

We continue to encourage you and your family to participate in your support plan. This ensures your assessments and plans meets your needs and wishes.

Supporting you through the COVID-19 pandemic

We never stop looking for ways to support your physical, mental or emotional health. We will keep you connected, respected and treated with dignity throughout the pandemic. This means doing everything we can to stop the spread of Covid-19. From responsive and flexible staffing to improving your knowledge and skills to stay safe.